Snowflake Trees Personalized Christmas Ornament

Processing times can vary depending on each item, see each item for individual terms.  Most items ship within 3-5 business days.  This processing time does not include shipping time, it will take the 3-5 days to complete your order and then the shipping time after that.  If there is an issue or concern with shipping I will reach out to speak on the delay.  Please remember that all personalized/custom orders have to be approved by the buyer before they will be shipped.

We hope that you love your product from us and we strive for quality but if you have difficulties with one of our products we are here to help.  There are some exceptions for returns and exchanges such as any personalized or custom order can not be returned or exchanged unless there is damage in shipping and we will replace it for you but you would have to ship the item back to us before we can replace it.  We do not accept cancellations on custom orders.  Items on sale also can not be returned or exchanged.  Please make sure you check sizing charts for shirts as the shop owner will not refund or exchange if you order the wrong size. Clothing items can not be worn and then returned. Buyers are responsible for return shipping costs, if the item is not returned in it's original condition, the buyer is responsible for any loss in value.  We strive to make our customers happy with their purchases and return back to us again, please reach out with any concerns you may have with your order.